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Effective Date of Current Policy: November 28, 2005
Smiley Antenna Privacy Policy
Smiley Antenna Co., Inc., ("Smiley Antenna Co., Inc.," "we," "us") shares your concerns about the protection of your personal information online. This Privacy Policy ("Policy") describes our practices regarding the collection and use of information through our website, located at www.smileyantenna.com (the "Site"). By using the Site or obtaining any product or service through this Site, you agree the collection of use of information as set forth in this Policy. If you do not agree to this Policy, please do not use the Site.
We may from time to time update this Policy. We will notify you of changes to the Policy by posting the updated Policy on this page. We ask that you bookmark and periodically review this page to ensure continuing familiarity with the most current version of the Policy. You can determine when this Policy was last revised by checking the "Effective Date of Current Policy" legend at the top of the Policy.
What information we collect
Smiley Antenna Co., Inc. collects information during your visits to our Site.
We collect personally identifiable information. In general, our Site uses an order form; a registration form and a catalog request form so that you can request information, products and services from us. These forms require that you provide us with personally identifiable information (such as your name, email address, physical address, telephone number, and credit card number).
Further, where you use the Site to purchase a product or service as a gift or use our gift reminder service, we will collect from you personally identifiable information regarding the gift recipient or potential gift recipient.
How we use collected information
Please take some time to familiarize yourself with the different ways that Smiley Antenna Co., Inc. uses the information that we gather
Non-personally identifiable information
Smiley Antenna Co., Inc. uses non-personally identifiable information, such as your IP address and the pages that you visit on our Site, to help diagnose problems with our servers and to administer our Site and improve Site-related services and features. Your IP address and other non-personally identifiable information also may be used to gather broad demographic information and to recognize customer traffic patterns and Site usage trends. This information aids us in merchandising and in developing the design and layout of the Site.
Personally identifiable information
Smiley Antenna Co., Inc. uses personally identifiable information collected from you to complete transactions initiated by you (such as the sale and delivery of products and services). Your personally identifiable information is also used to get in touch with you when necessary. We may also you're personal email address to contact you to make sure you are satisfied with our goods and services or to find out how we can serve you better. Financial information (credit card numbers, credit card expiration dates, billing address, and so forth) is used to bill you for products and services and are shredded after billing and charge is complete. So each time you order you will be required to supply us with a credit card number.
You may, from time to time, receive information from us through email regarding new features, new products and services and special offers we think you'll find valuable. Also, while we won't share your email address with other companies, we also will not rent, sell or exchange your mailing address and information about your transactions with businesses.
Other types of use by us of personally identifiable information are discussed below.
Gift Recipients
As noted above, we collect personally identifiable information regarding gift recipients and people to whom you may wish to give gifts in the future. This is done in order to accommodate proper gift delivery to such recipients and remind you of upcoming gift-giving occasions. We do not sell or rent any personally identifiable information that you provide to us regarding such persons.
We work with third parties who provide services, including but not limited to website hosting, order processing and fulfillment, credit card clearance, e-commerce affiliation, data analysis, emailing and other services of an administrative nature. Personally identifiable information, including financial information, is shared with such third parties for the purpose of providing such services.
Sale of Our Company
As a natural consequence of the development of our company, we could be sold to another company. In the event that we are acquired by another company or a significant portion of our assets is sold to another company, all of the customer information including both financial records and consumer information that we have collected may be transferred to the new company.
Certain non-marketing users
Subject to applicable law, we reserve the right to release information concerning any Site visitor where such visitor is believed to be in violation of his or her obligations to us, is partaking (or is suspected of partaking) in any illegal activity, in response to civil subpoenas and discovery requests, to protect the interests of Smiley Antenna Co., Inc., our customers or others, and as otherwise permitted or required by law.
Third party websites
Emails from Smiley Antenna Co., Inc., and the Site itself, may contain links to other Internet websites, including sites that may or may not be owned or operated by Smiley Antenna Co., Inc. Unless otherwise explicitly stated, we are not responsible for the privacy practices or the content of such websites, including such sites' use of any information (such as IP number, browser type or operating system) collected when email recipients or Site visitors click through links to those sites. If you visit such websites, we encourage you to become familiar with the privacy practices of the sites.
How your information is stored
Smiley Antenna Co., Inc. seeks to use reasonable security measures to help protect against the loss, misuse and alteration of personally identifiable information that is under our control. Unfortunately, no security system, or system of transmitting data over the Internet, can be guaranteed to be 100% secure. As a result of the foregoing, while we seek to protect your personally identifiable information, we cannot guarantee the security of our servers, the means by which information is transmitted between your computer and Smiley Antenna Co., Inc. servers or any information provided to us or to any third party through or in connection with the Site. You provide all such information at your own risk.
How to update your personal information
If you have signed up for an account with Smiley Antenna Co., Inc. , you may update your mailing address, email address, name changes or telephone number by visiting our Site at www.smileyantenna.com and clicking on "my account" at the top of the page. This will take you to our Customer Service page, where you can log into your account to review and update your personal information.
Contacting Smiley Antenna Co., Inc.
If you have any questions about this Policy, the data collection and usage practices of this Site, or your dealings with this Site, or if you wish to report a violation of this Policy, please contacts us:
Customer Service
Smiley Antenna Co., Inc.
408 La Cresta Hgts Road
El Cajon, Ca 92021
sales@smileyantenna.com
Quality customer experience
Smiley Antenna Co., Inc. is committed to quality customer experience. We are constantly reviewing your feedback to improve and enhance your shopping experience. You can tell us what you think by sending us an email or contacting our customer care department toll-free at 1-800-527-5439, M-F 9 am to 4 pm p/c.
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